Shipping policy
In most cases, orders are processed within 4-7 business days*. In-transit times vary by carrier and method. *Choosing expedited shipping methods does not decrease order processing and production times.
Preorder
Pre-order items generally take 15-30 business days for order processing and production. Please refer to individual product details for estimated shipping dates.
In most cases your order will not ship until each item in your order is in stock. To ensure faster delivery of your in-stock items, we recommend placing two separate orders - one for your preorder items and one for your in-stock items.
International Shipping
If you are placing an international order, we are unable to guarantee the timeliness of arrival of your package, although orders arrive in 2-4 weeks in most cases.
Duties, Taxes & Customs Fees
International orders may be subject to duties, taxes, customs processing fees, and other import charges imposed by the destination country. These charges are not included in your order total and are the responsibility of the customer.
Beginning July 1, 2026, shipments to the European Union (EU) may be subject to additional customs processing fees based on the number of HS (Harmonized System) codes declared on the shipment.
Any applicable duties, taxes, customs fees, or import charges are determined and collected by local customs authorities and must be paid by the customer.
Shipping and delivery dates are not guaranteed unless specified. Please contact us if you have any questions regarding your order's shipping status.